Welcome to a better way of working together.
An enterprise is able to achieve only as much as all the people involved can accomplish through their combined efforts.
The principles on which our approach is based include respect, fairness, open communication channels, clear speaking and writing, understanding of how interpersonal relationships are built and maintained, and astute handling of those relationships to obtain and sustain cooperation to realize mutual goals and objectives.
When an organization's efforts are not aligned, and genuine human differences are mismanaged, the cost of workplace conflict is borne by the individual as well as the institution.
The thing we call conflict exists as a spectrum of thoughts and behaviours - from simple disagreement to outright aggression. The more skilful we are as individuals - and organizations - in expressing our genuine intentions, the more likely we are to get a fair hearing for our views.
There is a more productive way. We invite you to explore this website and hope that the ideas you find here will be useful in your search for better results.
Copyright(c) 2009 Carol J. Sutton
The principles on which our approach is based include respect, fairness, open communication channels, clear speaking and writing, understanding of how interpersonal relationships are built and maintained, and astute handling of those relationships to obtain and sustain cooperation to realize mutual goals and objectives.
When an organization's efforts are not aligned, and genuine human differences are mismanaged, the cost of workplace conflict is borne by the individual as well as the institution.
The thing we call conflict exists as a spectrum of thoughts and behaviours - from simple disagreement to outright aggression. The more skilful we are as individuals - and organizations - in expressing our genuine intentions, the more likely we are to get a fair hearing for our views.
There is a more productive way. We invite you to explore this website and hope that the ideas you find here will be useful in your search for better results.
Copyright(c) 2009 Carol J. Sutton
For the latest ideas on improving communication in your organization,
visit Creative Conversations at www.caroljsutton.wordpress.com