More About Communication

Professional and personal experience affirms that people who feel involved in their work demonstrate greater support and loyalty to the organization than those who do not. It seems so simple: capture their attention and, not only will they come, they will stay and be productive.

Although soliciting, accepting and acting on employee feedback takes time and effort, the benefits make it worthwhile:

• improved comprehension and buy-in;

• greater probability of success for change initiatives;

• enhanced return on investment in people and business practices.

No doubt about it: A sustained skilful communication effort enhances the employment relationship.

However, human nature often gets in the way. Interpersonal conflict, contradictory management approaches and opposing supervisory methods all conspire against simplicity.

We hope that the information we share on this website will help clarify communication issues. Our aim is to help organizations improve understanding among their internal stakeholders.

Please let us know what issues and questions are fuelling debate in your workplace. Email: carol@cjscom.com. Thanks.